Support
Contacting Support
For all support inquiries, please contact us at support@appiversity.com. Our team is available to assist all account holders, whether on free or paid plans. We believe in providing direct, high-quality support—there are no chatbots; you will always be connected with live support that knows your institution.
Support for All Account Holders
Regardless of your plan type, every user has access to full support from our expert team. Our goal is to ensure a smooth experience for all users, and we are committed to resolving any issues as quickly as possible.
Custom Solutions for Institutions
In addition to our standard support services, we offer custom solutions for institutions through separately contracted agreements. These custom solutions may include:
- Integrations with existing institutional systems.
- Custom features for private hosting accounts.
- Additional dedicated servers for enhanced performance and scalability.
These services are available as part of tailored agreements with institutions. However, please note that regardless of whether your institution opts for custom solutions, our standard support remains free for all users.
For more information on our custom solutions, or to discuss a specialized service agreement, please contact us at support@appiversity.com.